Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find all the details about how we handle shipping.
Order Processing
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Orders are processed within 1 to 2 business days after payment is received (excluding weekends and public holidays).
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You will receive an order confirmation email once your purchase has been completed, and another notification when your order has shipped.
Shipping Rates & Delivery Times
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Belgium: Delivery typically takes 4–7 business days.
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European Union: Delivery typically takes 7–14 business days.
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International Shipping: Delivery times vary by destination. Average delivery is 14–21 business days.
Shipping costs are calculated at checkout and may vary depending on order weight, size, and destination.
Carriers
We ship orders via trusted carriers such as [Bpost / DPD / DHL / UPS / PostNL / GLS / etc.].
Customs, Duties & Taxes
For international orders outside the EU, customers are responsible for any customs duties, taxes, or import fees that may apply. Unfortunately, we cannot predict these charges.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Delays
While we aim to deliver within the estimated timeframes, please note that delivery times may be affected by external factors such as customs delays, carrier issues, or unforeseen circumstances.
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